Chat

Last updated: July 23, 2026

Our chat is now available directly from your Ankorstore account. To start a conversation with our team:

  1. Log in to your account.

  1. Go to the "Customer Portal" tab.

  2. Open the chat from the support portal using the bubble on the bottom right of the page.

Availability: Monday to Friday, 9:30 AM – 12:30 PM and 1:30 PM – 5:00 PM (CET).

⚠ For Shopify-related issues, please use the contact form instead of the chat.