Chat

Last updated: September 11, 2026

Chat Temporary closed on Monday 14th and Tuesay 15th

Our team is currently attending internal training sessions. We remain available, but responses to your tickets may take longer than usual during this period.

We will be back to our usual response times from Wednesday 16th.

Thank you for your patience and understanding.

Our chat is now available directly from your Ankorstore account. To start a conversation with our team:

  1. Log in to your account.

  1. Go to the "Customer Portal" tab.

  2. Open the chat from the support portal using the bubble on the bottom right of the page.

Availability: Monday to Friday, 9:30 AM – 12:30 PM and 1:30 PM – 5:00 PM (CET).