Contact form

Last updated: September 10, 2026

Temporary response delays between Monday 14th and Wednesday 16th

Our team is currently attending internal training sessions. We remain available, but responses to your tickets may take longer than usual during this period.

We will be back to our usual response times from Wednesday 16th.

Thank you for your patience and understanding.

Our customer service is available from Monday to Friday from 9:00 AM to 5:00 PM (CET). We understand the importance of your inquiries and will strive to respond within one business day. If you would like to speak with an agent, you can request a callback while filling out the form by selecting the "Phone" channel.

If you are Ankorstore customer, to start a conversation with our team:

  1. Log in to your account.

  2. Go to the "Customer Portal" tab.

  3. Click "Create ticket"

  4. Select "Ankorstore Customer Support - Contact form"

  5. Select the contact reason depending on your issue.

If you're not yet an Ankorstore customer, you can reach out to Ankorstore customer Service using our Contact form.