How to install and use the WooCommerce integration?

Last updated: July 23, 2026

If you use WooCommerce or are thinking about using it, you’re able to automatically sync your Ankorstore orders to WooCommerce with our WooCommerce integration tool. 


In this article, we’ll provide guidance on how to set up your integration and how order syncing works.


How do I set up the WooCommerce app?

  1. Go to ‘My Account’

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  1. Choose ’ Integrations’ on the ‘Settings’ tab.

  2. On the ‘Integrations’ page, go to the ‘Public Apps’ tab.

  3. Go to the WooCommerce app and click ‘More details’.

  4. When in the WooCommerce integration page click ‘Create Integration’.

  5. A new tab will open, where you will need to enter your WooCommerce store URL and click ‘Connect to WooCommerce’.

  6. In the next screen you will see that Ankorstore would like to connect with your WooCommerce store. Review the permission and click ‘Approve’. When processed, you will be shown ‘Authentication complete’.

  7. Once completed you can return to the ‘WooCommerce Integration’ page where you will see a notification saying ‘Successfully Created’.


How does order syncing work?


When the app is installed, new orders on Ankorstore will automatically sync to your connected WooCommerce store. 

  • When you receive an order on Ankorstore, it is automatically sent to your WooCommerce store

  • When order quantities are modified on Ankorstore, it is automatically updated on your WooCommerce store for the relevant items

  • When you reject an order on Ankorstore, it is shown and canceled in your WooCommerce store 

  • When you cancel an Ankorstore order on WooCommerce, it is automatically rejected on Ankorstore side

  • When you ship the order on Ankorstore, it is shown on your WooCommerce store

  • When a retailer rejects an order on Ankorstore, it is shown and order is automatically updated in your WooCommerce store

  • When Ankorstore pays you for an order, it is shown and the order status is automatically updated in your WooCommerce store

 


How are my orders shown in WooCommerce?

Ankorstore 

WooCommerce 

New order is processed by Ankorstore

Order Created with status `Processing', VAT and Commission amounts are included in an Order Note

Order is accepted on Ankorstore

Order status remains as 'Processing' 

Order is accept with quantity changes

Quantities changed for the respective line item, order status remains as 'Processing', relevant VAT and Commission amounts are updated as an Order Note

Order marked as shipped on Ankorstore

Order note is created to notify order has been Shipped. If provided, the note will also include the tracking ID

Order is rejected on Ankorstore

Quantities changed for the respective line item, order status remains as 'Processing', relevant VAT and Commission amounts are updated as an Order Note

Order is received by Retailer

Order note is created to notify order receipt has been confirmed by the Retailer

Order reception refused by Retailer

Order Status moves to 'Cancelled' along with two order notes, one for the retailer’s rejection and one confirming the cancellation

Order is canceled for any other reason

Order Status moves to 'Cancelled' along with an order note confirming the cancellation

Ankorstore pays the Brand

Order Status moves to 'Completed' along with two order notes, one confirming that payment has been made and confirm order is complete


Permissions

Please ensure you grant the following permissions in WooCommerce, this will enable to automatically sync the order information to your WooCommerce shop

  • Create webhooks

  • View and manage coupon

  • View and manage customers 

  • View and manage orders and sales reports 

  • View and manage products


Troubleshooting

In the event that you have the WooCommerce app installed and your Ankorstore orders have stopped being synced, proceed to reinstall the app.