Cross-Border orders

What is it the EORI Number ? The Economic Operators Registration and Identification (EORI) number is used as an identification number in all customs procedures - it tells the customs authorities what you are exporting.

How to apply for an EORI number?  In the EU, you can request an EORI number from the customs authorities of the EU country where your business is established. You can find more information here. In the UK, you can apply for an EORI number by filling out an application here. The application is free and usually takes a few minutes to complete. Please find more information here.

1. Add your EORI number in the 'Settings' page in your Ankorstore account 

2. Enter the relevant HS Codes or tariff codes for the products. For guidance on HS codes, refer to the article :

3. Complete the “Made in” field for the products (this serves as a declaration for the origin of the products and products originating from the UK and EU are exempt from tariffs and quotas)

4. Print 3 copies of the pro-forma invoice and provide a signature on each copy you print.

   • One copy is to be put inside the package for the receiver 

   • One should be attached to the outside with the shipping label 

   • One copy handed over to the driver/ for their own records

5. If shipping with own carrier, please select the incoterm 'DAP' or 'DDU'

Products imported into the EU or the UK are subject to customs review at the port of entry and may be subject to duties and taxes. 
When exporting or importing products, customs fees and taxes are charged. 

Ankorstore follows the 'Delivery Duty Unpaid (DDU) system', which means that duty fees are payable by the retailer on delivery of the products. Duty fees aren't applicable on all international orders but where they do apply, they are in addition to the price shown at checkout.

 There are three types of fees that can be charged for international deliveries:

• Import VAT

• Duty fees (custom or excise)

• Other fees such as brokerage fees, border fees or disbursements fees  

Duty fees are based on the price paid for the goods including postage, packaging and insurance. If the value of your order is worth less than £135 GBP (or 150€) you will not be charged any custom duties, however you are still likely to be charged import VAT.

You can learn more about Import VAT and how to claim it back here.  
You can learn more about Duty fees here.

Checks at the border, although not frequent, can happen and this may impact the delivery time.

Please note: Brands on Ankorstore are responsible for the regulatory compliance of the products they export into foreign countries, including but not limited to product safety, labeling requirements, consumer protection laws, and other import/ export regulations. It is advisable to seek legal counsel regarding the eligibility of products. 

Should you wish to restrict receiving orders from some countries, you can do so by going to your settings > shipping details.

Other than the invoice, when shipping an order on pallets, below two documents need to be filled, signed, stamped and attached:

Carrier representation mandate:

MBI template:

To help you, we have found this guide where you will find the steps to follow.

At the time of shipment, please remember to include the following with the parcels:

• The CN22 / CN23 form

• 3 copies of the proforma invoices listing the items shipped

• The certificate(s) of origin of the products for CH customs (only needed for products valued over 6,000 EUR under this value declaring the country of origin on the invoice is enough) https://www.s-ge.com/en/proofs-origin?

Products imported into the EU or the UK are subject to customs review at the port of entry and may be subject to duties and taxes. 
When exporting or importing products, customs fees and taxes are charged. 

Ankorstore follows the 'Delivery Duty Unpaid (DDU) system', which means that duty fees are payable by the retailer on delivery of the products. Duty fees aren't applicable on all international orders but where they do apply, they are in addition to the price shown at checkout.

 There are three types of fees that can be charged for international deliveries:

• Import VAT

• Duty fees (custom or excise)

• Other fees such as brokerage fees, border fees or disbursements fees  

Duty fees are based on the price paid for the goods including postage, packaging and insurance. If the value of your order is worth less than £135 GBP (or 150€) you will not be charged any custom duties, however you are still likely to be charged import VAT.

Please note that the VAT is not applicable on shipments to Switzerland as long as the retailer provides their VAT number. Without a VAT number, we cannot verify this exclusion and must therefore apply it. 

In addition, customs fees and other charges that may be associated with the customs processing, even if sent through our partner carriers, are at the expense of the retailer. 

If you don't want to ship to this area, you can change the settings so that you will not receive future orders from Switzerland

Other than the invoice, when shipping an order on pallets, if the order value exceeds 6000€ , below documents need to be filled, signed, stamped and attached:

EUR1 certificate template: