Understanding the VAT system in Ankorstore

Last updated: July 24, 2026

What is VAT and how does it apply to my purchases on Ankorstore?

VAT (Value Added Tax) is a consumption tax that is added to the price of goods and services. On Ankorstore, the application of VAT depends on both the location of your business and that of your suppliers. Here are the main cases:

  • Purchase in the same country: If your business and the supplier are located in the same country, VAT will be applied at the rate in effect in that country.

  • Cross-border purchase within the EU: If you and the supplier are in different EU countries:

    • With a valid intra-community VAT number: you can benefit from a VAT exemption (self-assessment).

    • Without a valid VAT number: the supplier's country's VAT will apply.

  • Purchase from a supplier outside the EU: VAT is not charged at the time of order. However, import taxes or duties may apply when the goods arrive in your country.

Do I need to provide a VAT number?

Yes, if you are a professional customer based in the EU.
By providing a valid intra-community VAT number, you can benefit from VAT exemption on cross-border purchases within the EU. Ensure that your VAT number is correct and up to date in your account settings.

How to update my VAT number on Ankorstore?

You can add or modify your VAT number at any time from the Settings tab in your account.

VAT exemption for small businesses

If you are a small business that benefits from a VAT exemption in your country, you can activate this option in the Settings tab of your account.

Will I receive an invoice with VAT?

Yes, each order on Ankorstore is accompanied by an invoice mentioning the applicable VAT according to your situation and location.
You can find all your invoices in your Payments & Invoices section.

What if the charged VAT is incorrect?

In case of VAT error, ensure your VAT number and address are correctly provided in your account. If the problem persists, contact our support service 📄 Contact form.

I got a credit from the Customer Service to compensate an order issue, why are you not compensating the amount of the VAT?

When we issue a credit as compensation, it does not cover the VAT amount because, as a business, you will already be able to claim back or deduct this VAT when you file your tax return.

Special case: Double VAT for traders in the French overseas territories

If you are based in the French overseas territories and you use a freight forwarder in mainland France:

  • French VAT charged on Ankorstore (since the delivery is made to the forwarder in mainland)

  • Local VAT to be paid during customs clearance in your territory

This may result in double VAT payment. We advise you to check the delivery address carefully and consult your local tax obligations.